Motor Trade Claims

What should I do in the event of a claim?

• Call the MMA Motor Trade Claims Line on 0844 248 6917 They will manage all aspects of the claim regarding damage to your vehicle from the time it is reported
• You will be asked to provide:
• Your name
• Policy number
• Full details of the incident
• Crime reference number (a requirement for theft claims)
• Do
• Take all reasonable precautions to prevent further injury, loss or damage
• Immediately inform the police of the theft or attempted theft or of malicious damage to the Insured Vehicle and obtain a crime reference number
• Notify us of any impending prosecution, coroners inquest or fatal accident enquiry or the intended issue of any writ summons or other legal process by you or on your behalf
• Don’t
• Negotiate or repudiate any claim without our written consent
• Abandon any property to MMA

How we settle your claim

• A claim form will be completed on your behalf and sent to you to verify the details and to sign and return
• We shall be entitled to take and keep possession of the insured vehicle and to deal with the salvage in a reasonable manner
• Negotiate, defend or settle on your behalf any claim made against you
• Prosecute in your name, for our benefit, any claim against any other person in respect of any amount paid or payable

What you will need to send to MMA

• A completed claim form along with any other supporting documentation requested
• Any letters you receive in connection with the event before you reply to them
• Any writ summons or other legal process issued or commenced against you
• All estimates, information and assistance as may be required by us and our appointed agents

Please send all documentation to Westwood House, Cross Lane, Marple, Stockport, SK6 7QD

Click here for policy information